Order your furniture online and pay nothing upfront. There’s no deposit and no card details needed. You pay our driver in cash when your furniture arrives – after you’ve checked it. Delivery is free to mainland UK, usually in 2–3 working days.
How pay on delivery works
- Order online. Choose your furniture, then at checkout pick Cash on delivery. You can choose delivery as soon as possible (2–3 working days) or pick a preferred date.
- We call you before we come. Our delivery team contacts you at least one day before delivery, and again on the day with an arrival time. Most deliveries are in the evening.
- Check your furniture. When it arrives, take a look and make sure everything is right.
- Pay the driver in cash. Only once you’re happy. If anything is damaged or wrong, you don’t pay for it – we’ll arrange a replacement.
Why customers choose pay on delivery
- No risk: you see the furniture before you pay a penny.
- No deposit: nothing to pay when you order.
- No card needed: no card details are shared online.
- Fast: free delivery to mainland UK in 2–3 working days.
What you can order
Everything on our site can be paid for on delivery, including our sofas and corner sofas, sofa beds, mirrored sliding wardrobes, upholstered and ottoman beds, bunk beds and dining sets.
Where we deliver
We deliver throughout mainland UK. Delivery is free to the ground floor or your doorstep. If you need delivery to an upper floor, a flat without a lift, or somewhere with restricted access, let us know when you order – an extra charge may apply.
What to have ready on delivery day
- The total amount in cash – the driver can’t take card payments.
- Someone at home to receive and check the furniture.
- A clear path to the room, and doorways measured for larger items like corner sofas and wardrobes.
If something isn’t right
Check your furniture before you pay. If an item arrives damaged or isn’t what you ordered, don’t pay for it – tell the driver and we’ll arrange a replacement.
If you change your mind after paying, you can return unused items in their original packaging within 14 days of delivery. See our Refund & Returns Policy for full details.
Questions about pay on delivery
Do I have to pay anything when I order?
No. There’s no deposit and nothing to pay online. You pay the full amount in cash when your furniture is delivered.
Can I pay by card on delivery?
Not at the moment – our drivers take cash only. Please have the exact amount ready if you can.
Can I check the furniture before I pay?
Yes. Look it over when it arrives. You only pay once you’re happy that it’s the right item and in good condition.
Can I choose my delivery date?
Yes. At checkout, choose as soon as possible (2–3 working days) or pick a preferred date. We’ll aim for your date – sometimes a day before or after, depending on our delivery route.
What if I’m not in when you deliver?
We’ll call you before we come. If you need to change the day, please give us at least 24 hours’ notice.
Is delivery really free?
Yes – free to the ground floor anywhere in mainland UK. Upper-floor deliveries may cost extra; just ask when you order.
Do you deliver to the islands or Northern Ireland?
No – we deliver to mainland UK only.
Still have a question? Contact us or call 07491 415786.